Author Archives: Lou Armer

Age Friendly Awareness Training for Taxi Drivers

Age Friendly Awareness Training for Taxi Drivers

Hello and welcome to Age Friendly Awareness Training for Taxi Drivers.

We’re glad to see you as it shows you care about your customers and giving good service! Not all customers are alike, and some may need a little extra help, even if it isn’t always obvious.

The Inspired Taskforce have put together this training in response to feedback from older people we work with here at Levenshulme Inspire. Age Friendly Manchester commissioned the training in response to feedback from older people about transport across Greater Manchester. As people get older, mobility and transport can become quite big issues in them maintaining their independence and combatting social isolation.

A lot of the training is common sense. However, the feedback we get from older people shows that it never hurts to have a friendly reminder of what good service means to people with varying needs. Mostly, it’s just about being polite and amenable. We know that being a taxi driver isn’t always an easy job and that sometimes customers can be difficult. As part of our consultations with older people, we’ve also done some work with them around being a good customer so please don’t think this is all one-sided – we want everyone to be happy!

Before starting the training, please try to put yourself into the shoes of an older person. Age is coming to to all of us so it’s in all of our interests to get this stuff right! If you find this difficult, it may help you to think of an elderly relative of your own – your mum, dad, a grandparent, etc – and think about how you would like them to be treated in these situations.

If you’re ready to start the training, see below. Please make sure you enter your name and email address correctly so that your certificate can be emailed to you upon completion of the training (this may take a few minutes). If you would prefer to open the training in a new window, click here.

If you have any feedback or would like further information, please contact Lou Armer, Taskforce Organiser via lou.armer@lev-inspire.org.uk

 

Levenshulme Community Conversation 3!

Levenshulme Community Conversation 3!

Following on from our previous two Community Conversation events  it’s time to follow up and start turning ideas into action! Join us on Tuesday 17th July, 7-8:30pm for Community Conversation Part 3 at Levenshulme Inspire. There will be three strands to the meeting: communication and networking; environmental action; the Village Green. Please arrive from 6:45pm… Continue Reading

Community Conversation Day

Community Conversation Day

Following on from the community workshop held in March at Levenshulme Inspire where various local groups and residents spent the afternoon asset-mapping and sharing ideas for future activity in our area, it’s time to follow up and turn them into action! Join us on Saturday 2nd June, 12-4pm for a Community Conversation Day at Levy… Continue Reading

Volunteers needed to be ‘Lunch Buddies’!

Volunteers needed to be ‘Lunch Buddies’!

Inspired People’s Project is always looking for volunteers to support activities that help reduce social isolation for older people. At the moment we particularly need ‘lunch buddies’ that will engage and support older people in our lunch clubs and sessions on Sundays in sheltered accommodation complexes in Gorton. Travel expenses refunded and food always included,… Continue Reading

Levenshulme Community Kitchen

Levenshulme Community Kitchen

Levenshulme Community Kitchen opens to all on Thursday 26th April 2018! Using Fareshare ingredients, we will cook and communally eat a meal together. Volunteer Chef Joe Davey will support other volunteer chefs to prepare and cook from 5pm, and then from 7pm, we will serve the meal and eat together. Not everyone has to cook… Continue Reading

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